Terms of Service.

Effective date: July 30, 2026

These Terms of Service ("Terms") govern your use of https://tale-storylab.com and any forms, content, or communications provided by Hyphen Films LLC, doing business as Tale Agency ("we," "us," or "our"). By using our website or submitting information through our forms, you agree to these Terms and to our Privacy Policy.

1. Our Services

Tale Agency produces customer story content and related marketing assets for business clients. Information on this website, including any quiz results or fit assessments, is provided for general informational purposes and does not constitute a binding offer. Client engagements are governed by a separate written agreement.

2. SMS Messaging Terms

By checking the SMS consent box on one of our forms, you opt in to receive marketing and customer care text messages from Tale Agency at the phone number you provided. The following terms apply to that program:

Consent is optional. Consent to receive text messages is not a condition of any purchase or of using our services.
Message frequency varies based on your interaction with us.
Message and data rates may apply depending on your mobile carrier plan.
Opt out any time: reply STOP to any message to unsubscribe. You will receive one final message confirming your opt-out.
Help: reply HELP to any message, or email hello@tale.agency.
Carriers are not liable for delayed or undelivered messages.
You represent that you are the owner or authorized user of the phone number provided and are at least 18 years old.

See our Privacy Policy for how we handle your information. Mobile opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

3. Acceptable Use

You agree to provide accurate information in our forms and not to use our website in any way that is unlawful, interferes with its operation, or infringes the rights of others.

4. Intellectual Property

All content on this website, including text, design, video, and graphics, is owned by or licensed to Hyphen Films LLC and may not be copied or used without our written permission.

5. Disclaimers and Limitation of Liability

Our website is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Hyphen Films LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or communications program.

6. Governing Law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles.

7. Changes to These Terms

We may update these Terms from time to time. The effective date above reflects the latest revision. Continued use of our website after changes means you accept the updated Terms.

8. Contact Us

Hyphen Films LLC dba Tale Agency
2190 Sargent Ave, St Paul, MN 55105
Phone: (612) 850-7850
Email: hello@tale.agency
Privacy Policy: https://tale-storylab.com/storylab/terms/privacy-policy